How does DCCTV Security price–match guarantee work?
If you find a lower price anywhere else on a new identical item, just show us the lower price when you buy the item at DCCTV Security and we will match the price, or within 14 days of your DCCTV Security purchase and we will give you the difference.
Which items does DCCTV Security price match?
Almost everything we sell. The item must be identical, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify..
Will DCCTV Security match another company’s price when combined with an instant rebate, mail–in rebate, gift check or gift card,or free or discounted item?
We’ll match another company’s final price after deducting an instant rebate. If another company offers a product that comes with a mail–in rebate, gift check, gift card or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail–in rebate, gift check, gift card or equivalent into account. If another company offers a product that comes with a free or discounted item and DCCTV Security does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.
Are delivery charges included in the price match?
It will depend on whether your DCCTVSecurity.com order received free shipping, and whether the competitor offers free shipping.
If your DCCTVSecurity.com order qualified for free shipping and the competitor offers free shipping, we will price match the product without considering shipping charges (even if the competitor has a higher minimum order size requirement to qualify for free shipping, or longer delivery times, than DCCTVSecurity.com).
If your DCCTVSecurity.com order qualified for free shipping and the competitor does not offer free shipping, we will include an appropriate shipping charge in the competitor's price before price matching.
Are quantities limited on price–matched products?
We may limit the quantities of price–matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.
Policy information is available at the customer service, by calling 1–866–583–2288, or visiting. For a price match, please contact our customer service @ 1-866-583-2288 ext 2 this policy is subject to change without notice. Effective as of November 22, 2010.